Disclaimer: There might be a slight variation in the actual color of the product due to different screen resolutions.
Care
Dry Clean Only – preserves fabric texture, color, and embellishments.
Do Not Bleach – protects delicate dyes and embroidery from damage.
Do Not Tumble Dry – prevents shrinkage and fabric distortion.
Cool Iron If Needed – maintains natural sheen without harming the weave.
Shipping & Return
Shipping & Delivery
Domestic (India): Free shipping on all orders (Prepaid & COD).
International: Shipping charges based on weight; shown at checkout. Import duties/taxes (if any) to be paid by the customer. No returns/cancellations for international orders.
Dispatch Timelines: 4–7 working days. During peak/festive seasons, may take 10–15 days extra.
Receiving Orders
Record an unboxing video & photos (with timestamp) within 48 hours of delivery.
Do not accept damaged/open parcels. Share proof with us via email.
Cancellations
Prepaid & COD orders: Can be cancelled within 24 hours.
Options: Debit/Credit Cards, Net Banking, UPI, eWallets, Razorpay.
COD: Available in India for orders up to ₹5,000.
International: Prepaid only (Visa, Mastercard, Amex).
Credit Notes: One-time use, valid for 3 months *.
Note: Custom-made and sale items are non-returnable.
*We do not provide monetary refunds. The amount of your purchase will be given to you in the form of Store Credit Coupon on the occasion of returns and will be applicable on your next purchase.
What is Partial COD?
Partial COD means that a small portion of the Cash on Delivery amount is collected in advance as a processing fee. This amount is already included in the product’s MRP—there are no extra or hidden charges.
This upfront fee helps us cover delivery and COD processing costs, which are incurred even if an order is not accepted at the time of delivery. For this reason, the processing fee is non-refundable, regardless of whether the parcel is accepted or returned.
The remaining balance is payable at the time of delivery. This system helps us ensure smoother deliveries and continue offering COD as a convenient payment option for our customers.
Purchased Kasturi orange georgette suit and It’s really beautiful. Very thoughtfully stitched- I don’t have to worry about fitting as it is completely adjustable from the back and waist. The dupatta is extremely beautiful.
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Shruti
Loved the quality of the fabric, undeniably one of the best brands to purchase from
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RS
Had a really pleasant experience shopping from Paancho. The coord set is really beautiful and its true to size. Also the customer service is very responsive & understanding. Hands down one of the best :)
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Arnavi Somvanshi
Lovely suit. Looks very pretty. The flare is to die for. ❤️❤️
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Anonymous
The dress is absolutely beautiful, and I genuinely loved it. The quality, stitching, and fitting are amazing—it's exactly what I was hoping for. I'm really happy with my purchase.
The only small thing I noticed is that the stitching is a little bit okay-ish in a few places, but it's completely manageable. Apart from that, everything is just perfect!